Skip to content

Vipilink Terms and Conditions

Effective Date: 02/12/2025

Last Updated: 02/12/2025

1. Introduction

Welcome to Vipilink LLC ("Vipilink," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our cloud-based services ("Services"). By using our Services, you agree to these Terms.

2. Billing & Payment Terms

  • Vipilink operates on a subscription basis with monthly or annual payment options.
  • Payments are due at the beginning of each billing cycle and will be automatically renewed unless canceled before the renewal date.
  • Failure to pay within 15 days of the due date may result in suspension or termination of service.
  • Prices may be adjusted at renewal, with prior notice to the customer.
  • Taxes and fees are the responsibility of the customer and will be added to invoices where applicable.

3. Refund Policy

  • No refunds are offered for any subscription payments.
  • 14-day free trials are available for new customers to evaluate the service.
  • If a subscription is canceled, access continues until the end of the current billing cycle, but no pro-rata refunds are provided.
  • Refunds do not apply to accounts terminated due to violation of these Terms.

4. User Responsibilities & Prohibited Activities

  • Users must comply with all applicable laws when using our Services.
  • Prohibited activities include but are not limited to:
    • Using the service for illegal activities, hacking, or fraud.
    • Sharing accounts with unauthorized individuals.
    • Attempting to reverse-engineer or modify the service.
    • Reselling or sublicensing the service without permission.
  • Violation of these rules may lead to immediate account suspension or termination.

5. Service Availability & Support

  • Vipilink commits to 99% uptime for its Services.
  • In the event of service downtime below the guaranteed level, users will receive 5 additional days of service for their plan.
  • Scheduled maintenance notices will be provided at least 2 days in advance.
  • Technical support is available via email and phone.

6. Termination Policy

  • Customers may cancel their subscription at any time via their account dashboard.
  • The cancellation will take effect at the end of the current billing cycle.
  • Vipilink may terminate service with 30 days' notice or immediately for cause (e.g., non-payment, breach of terms).
  • Upon termination, customer data will be deleted or anonymized within a commercially reasonable period, except where retention is required by law.

7. Liability Limitations & Dispute Resolution

  • The Services are provided "as is" without warranties of any kind.
  • Vipilink is not liable for indirect, incidental, or consequential damages, including data loss or business interruptions.
  • Our liability is limited to the total fees paid in the past 12 months of service use.
  • Disputes shall be resolved under the laws of California, USA, with jurisdiction in Los Angeles County courts.
  • Customers waive the right to participate in class actions against Vipilink.

8. Changes to Terms

  • Vipilink may update these Terms from time to time.
  • Material changes will be notified via email or our website.
  • Continued use of the Services after an update constitutes acceptance of the new Terms.

9. Contact Information

For inquiries regarding these Terms, please contact:

Vipilink LLC

145 S Glenoaks Blvd PMB 2015, Burbank, CA 91502

Email: support@vipilink.com

Phone: +1 424-219-5544

By using Vipilink, you acknowledge and agree to these Terms and Conditions.